Allow our family to look after yours.....
Allow our family to look after yours..... 

Thank you's

We are always delighted when a grieving family take the time to send a card thanking us for doing our job well, it means a lot to us to know we are doing the right things for our families.

Dear Marcus


Alice and I would like to thank you for all the arrangements made for PS Funeral on Wednesday.


Funerals are difficult at any time, but more so at the moment.  With the church organist playing and the church choir singing , my mother in laws funeral was a celebration of a life well lived.


Will you please pass our thanks to Heshmon and his team who all contributed with such compassion and dignithy.  




Dear Marcus


Thank you for the lovely way you supported me in organising a celebration of R's life.  Thank you for your sensitivity at such a difficult time.


Many thanks again, J. A. N.



I am writing to thank you and your team for the wonderful service you gave us for our mothers funeral.


A very special thank you to Marcus who dealt with every little detail in a professional manner but in a sensitive and caring way. I think he even ordered the sun for us in Westbury.


Wishing you all the best for the Future JW



Dear Marcus,

A and I would like to thank you for all the arrangements you made for the funeral on Wednesday.

Funerals are difficult at any time, but more so at the moment. With the church organist playing music and the church choir singing, my mother-in-law’s funeral was a celebration of a life well lived.

Would you please pass our thanks to Heshmon and his team who all contributed with such compassion and dignity.

Thank you so much for everything you did for my father's funeral, before during and after. You and your team were just wonderful from the very beginning to the very end. We could not have asked for a better firm to look after us all. You walked us through the who whole process so well and so thoughtfully at a very difficult time.


R. H-D

Dear Marcus,


Thank you very much for arranging everything yesterday. It was simple and dignified, as befitted mum, and I look forward to better times when family and friends can get together to celebrate her life.



C. B.

Marcus, just a quick note to say thank you for help and compassion in organising Father's service. We have had many comments from people watching the webcast who really appreciated the ability to be part of the service from a distance. 


S. L.

Many thanks for the excellent service your company provided in arranging my brother’s funeral.


A. C.

Thank you very much for all the work that you did for us and for making J’s funeral go so smoothly. You handled everything with compassion and attention to detail. It made it so much easier for the family, especially as everyone is having to cope with the COVID restrictions. We are all very appreciative and grateful for your kindness and professional approach. 

Kind regards, 

J. P.

Dear Sir/Madam,


Please accept this email as a thank you for your services. We wanted to bring to your attention our gratitude towards Heshmon, we feel he went above and beyond in his role, showing nothing but respect, compassion and empathy towards our family.


Even during these difficult times of COVID restrictions, Heshmon continued to fully support us and we felt great confidence in him to help us give W the service he deserved.


We don’t feel this email does Heshmon enough justice for his manner, professionalism and kind and caring nature. He is an asset to your team and we were lucky to have him as our Funeral Director.


Kind Regards,


C. D., T.P and family

Dear Marcus,


Just a note to thank you so much for the way you sympathetically dealt with J’s funeral and the Interment of Ashes. It has been a difficult time for all of us with the virus restrictions and must be for you making all the arrangements. S, R, and I want you to know we very much appreciate the care, support and help you have given us in dealing with this sad time in our family.


M. J. B

Thanks for arranging everything with regards to my fathers funeral and internment of ashes. In these unprecedented times you made it all very easy for me and answered any questions I had. Thank you again.



Please pass on my thanks for the wonderful care and compassion shown to me and my family by Marcus yesterday. Also thank you to Paul from our friends and neighbours for allowing them to say goodbye as he left Southwick on his way to the Crematorium. That was a lovely touch.You looked after my family again in our time of need.


L. G

To all at Elizabeth Snell,


Thank you for your kindness and support at this sad time.


J.C & L. G & Family


I wanted to say how pleased I was with the way you looked after my husband.

He would have been glad it went so well, especially with attention of Marcus who was super.

No detail too small and no journey too many, he couldn’t be faulted nor the rest of your funeral services.


V. R

Good Afternoon Marcus


I just wanted to say ‘Thank You’ for the quiet, friendly and totally professional service I have received from Elizabeth Snell’s from the initial contact through until today when I collected the ashes; everything has really been perfect, a strange word to use under the circumstances but I cannot think of any other way of expressing how grateful I am.


Again, thank you All so much.


Kind regards


Z. O

To all the team at Elizabeth Snell,


I would like to take this opportunity to express my sincere thanks for your excellent and extremely professional services at this very difficult time. On behalf my mum, my brother and I, we would like to thank you all so much for the fantastic and dignified care of my dad, and for your support to ensure that he received the send-off that he truly deserved, even during these unprecedented times. We would like to offer special thanks to Heshmon, who was absolutely fantastic throughout the whole process. So professional and nothing was too much trouble, he is a real credit to your team and we can't thank him enough for all his support. 


Many thanks to you all once again,


H, O and J



Myself, Mum and all the family want to thank you for the way Dads service was delivered yesterday. We were all very grateful - it was extremely well done under the very difficult circumstances.
Thank you so much.





I just wanted to say thank you!
Thank you for a lovely service and superb care throughout despite these difficult times.
My very best of wishes,

J. T



ust a quick email to say thank you so much for everything you did in the lead up to and on the day of dad's funeral. Although the regulations have had a huge say in the send-off we thought the service was lovely and simple, and dad would have appreciated the whole way it panned out.


A, J. & E. T



I would like to say thank you from myself and my two son’s families and many of the mourners for the professional way that you and your staff conducted Sally’s burial at Midford last Saturday.

Many people said to me what a lovely place to be buried, with no service and having a beautiful view over the Midford valley.





On behalf of my mother and our family I am emailing to say a massive thank you to Heshmon. From the first day we met him he was thoughtful and compassionate. A very difficult experience for my mum deciding on the detail of the funeral was made so much easier by his kind words. 


Yesterday, he made sure everything ran smoothly and as well was looking incredibly smart he was professional and showed great respect in the handling of the coffin. My mum was very comforted knowing that he looked after my Dad on the day.





Thank you for the very caring way your guided and helped us through today.


M, J & M 



I can’t express how much compassion and kindness we as Lee’s parents experienced from the moment you started to the final details on the day.


Kindest Regards



Teri & Heshmon


I wanted to take the opportunity to thank you both so much for all your support, kindness and complete professionalism following my mums death, and her funeral on 15th November.


Many people that day commented on the high quality of the service yourselves and the Elizabeth Snell team provided.


I was really pleased with how everything went and it was exactly how we wanted it to be, right down to Shirley Bassey's 'Big Spender!' so glad I held my nerve and played it.


Kindest regards



Thank you and your staff for helping us say our final goodbyes to dad it was a positive day for all of us even my mum enjoyed the day it was a warm family occasion.


We were grateful for all you did for us and appreciated your professionalism throughout.


Thank you




Just a note to thank you for arranging my fathers funeral on 31st October, and also my mothers last year.


We were very impressed on both occasions with the sympathetic and discreet handing of a difficult situation and I would have no hesitation in recommending you.


Yours sincereley 




To Elizabeth


Thank you for the care and attention you gave me and my family enabling my husband's funeral to run smoothly.


Yours sincerely


Dear Keith and Peggy


We would ike to thank you so much for all your support and kindness after the recent loss of my dear mum.  It was such an emotional time and your assistance in preparing all the arrangements so efficiently, was very much appreciated.


Nothing was too much trouble -  especially getting the order of service printed with those dear little blue tits popping up on every page!  We really did appreciate that, Keith.


The whole family also appreciated your services and would gladly recommend your funeral home to friends.  An extra thank you for the card received with a photograph of the beautiful flowers prepared b Emma at Stems Florist - that was the most amazing recommendation Keith.  Emma actually translated exactly what we requested into such beautiful arrangements and we are eternally grateful to her.


Good luck with your new building project at Cote House and enjoy some shortbread with your coffee!


All good wishes SA



Dear Marcus


Thank you again for helping us to arrange Dad's funeral so soon after mum's.


We have all been so impressed with your professional yet friendly service and thanks to you, we wouldn't hesitate to recommend Elizabeth snell to other friends and family.


With many thanks from

R, K, B, & H


On behalf of the whole family we want to thank all the staff who we had contact with during our visits to your Trowbridge office and chapel of rest at Southwick for their kind attention to us during a time of great sadness on the loss of our mother.


We would especially like to thank Marcus, our funeral director, who was attentive to all our needs at what was a particularly difficult time and for the great care taken on the day of the funeral itself.


These occasions are never easy but with the help of all the staff at Elizabeth Snell our mothers funeral was a traditional and dignified one.


Many thanks once again

P & D R


To Alison, Teri & Heshmon


Many thanks for your thoughtful suggestions and kindness in helping me to arrange A’s funeral. 


Although it was a sad occasion it was a special service, and everything followed seamlessly from start to finish. 


I am sure that A would have been very pleased that her final moments on this earth were managed to well and in such a caring way. 


Best Wishes to you all, SH



Thank you for all the help and support you gave myself and step daughter.


You all did an amazing job.  


A big thank you to Nick for making the service so special.



Many thanks Marcus to you and all your colleagues for your work and for your kindness.


It is an extraordinary skill to look after someone's remains  from so soon after their death to their safe burial.  It has been an enourmous comfort to me to feel that my father was looked after so respectfully.


Thank you all for your warm support to me through both my parents deaths.  It has enabled me to cope better than I would have imagined.


With my best wises 


Dear Alison


Thank you very much for your help and guidance today and the sympathetic way you and your colleagues helped us with sending my mother off.


The Prune song was a real surprise to many and helped to lift the mood no end - as did placing the flowers on her casket: this allowed everyone the opprotunity to say their own farewell.


Bless you for your help



To Alison and all the team


Hope you know how much your thoughtfulness is appreciated.


I can't thank you all enough.


Love JR & Family

Dear Alison


This is just to say a huge thank you to you for all your gentleness and sensitivity.


The burial was everything mum wanted and we could not have wished for more understanding and care from your dear self.


Please pass our thanks on to Keith too.


T & M L


As a family, we wanted to take a moment to write to you to thank you for the excellent service we have received over the last couple of months.


From our first phone call to Keith at 4.30 in the morning and from the moment Alison and Hesh arrived at our family home with such dignity, we just knew that C, our much loved wife, mum and nanna, would be well looked after and treated with respect which was, and still is, very reassuring and important to us.


At what has been an extremely sad and difficult time for us all, we cannot thank Alison enough for the compassion, warmth, care and thoughtfulness she has shown to us at all times.  She and Teri have provided valuable guidance, making everything as easy as possible for us and we will always appreciate their kindness and support.


Alison, along with Teri and Hesh, is such a credit to your family business.


With sincere thanks

The H Family



Dear Samantha, Marcus & Mark 


Just a note to thank you so much for your calm and professional help at this most difficult time.


With Mark's help planning the serbice and his quiet conduction made it most memorable and everyone said what a lovely service it was.


Samantha, you guided through the early stages and Marcus,  you were great help on the day.


Myself and my daughters are so please we chose you, and would recommend you should we be asked for advice.


Once again many thanks for all your help.


PB & Daughters

Thank you so much for all your help and the caring way in which my dad and I have been treated.


Everyone said how kind and helpful Marcus was, we would certainly have no hesitation in recommeding you.




Ballinger, David


Joyce, Claire and Neil would like to thank friends, family, neighbours and the United Church, Trowbridge for how many messages and paryers of love, support and sympathy.  Thank you also for the donations to Dorothy House Hospice in David's memory - we are extremely grateful.  We would also like to acknowledge the support and care provided by Samantha Wilson of Elizabeth Snell & Family, Funeral Directors.



May I give my sincere thanks for the professional and caring attitude you gave following my mothers passing.  Also many thanks for making a difficult day easier on the day of the funeral.


Dear Marcus & Team


Many thanks for all the kindness shown to myself and family, everything just flowed despite the weather!



Dear Marcus and Staff 


Thank you so much for the care and attention given at J's funeral (and also beforehand).


My family and I were very pleased with the service provided by you all.


Again, many thanks  MS

Dear Elizabeth


Somewhat belated but no less sincere - Tim, Sarah and myself would like to take this opportunity to thank you for the kindness and professionalism that you and your staff showed to us all whilst providing your services at the recent funeral of my husband.


It is a bewildering time for those left behind, but you certainly helped us through those early difficult days.


Thank you!


Dear Marcus


My sincere thanks to you and all the team for organising Dad's funeral last Thursday.  We all took great comfort from the way you were able to accommodate all of Dad's last wishes.


From start to finish your kind, compassionate and professional nature made you a pleasure to deal with.


We'll be in touch to pick up the ashes, but in the meantime, thanks again for helping us through a difficult time.


Kind regards S & T K

Dear Samantha


May I take this opportunity to thank you for being such a great help in planning my aunts' funeral.


You were approachable ad comforting from the start.


On the day itself, everything went so smoothly, it could not have been improved upon.


You are indeed an asset to Elizabeth Snell & Family.


Thank you once again



Dear Marcus


I want to say on behalf of my niece and family that you more than exceeded our expectations on that day.  I was so pleased that we selected you.


Considering the circumstances you made it a comfortable, professional, straight forward day.  The service you, personally, Marcus, gave us was exceptional and will not forget it.


With best wishes SD


Dear Elizabeth


Nicola and I would just like to thank you and your family for the wonderful care and compassion we received from you during the most heart breaking time we have been through.


You made us feel like we were always looked after and that you were like real friends to us.


Thank you so much, you are amazing at what you do and won't ever forget that.


Best Wishes K & N

To Marcus, Samantha & Team


We would like to express our heartfelt thanks for all the attention received.   From the initial meeting to the end of service the whole process was extremely professional, supportive and exceeded our expectations.


At times like this you want total faith and peace of mind and that's what you gave.


Best wishes Gina & Shirley


To Marcus and Team


Thank you so much for all your care and attention at mum's funeral yesterday.


We have appreciated all you have done.


Kind regards

J & J


To Marcus and all the team at Elizabeth Snell


Thank you so much for the care and understanding shown at our time of need.  Also for the dignity and professionalism given to my mother MW at her time of passing from this life.


With kind regards

C & M G



Dear Samantha


I wanted to say thank you for your kindness, understanding of what I wanted for my mothers funeral - in its tone as well as its practical arrangements and for being such an approachable and diplomatic support.


I could not have hoped for a better, more supportive and sensitive undertaker. You enabled me to cope well with what could have been one of the worst days of my life.


Everyone who came to the funeral has said how beautiful were the chapel, the service and the burial ground.  Thank you for all your skill, patience and guidance.


With best wishes




Dear Sam


We can't put into words how much we appreciate all the help you have given us over the last six months.  You have been such a source of comfort to both of us and dad as well after David passed away.


Don't ever change! You have no idea how important you are to those who cross your path.


All our love 

N & S


Dear Elizabeth & Family


Having a funeral plan and our choice of you as our directors made it all so much easier.


A heartfelt thank you for all the guidance and support given last Tuesday for our mum EW.  It was a great comfort that everything worked out so well.  Thank you to Teri for conducting the service.  We will certainly be recomending you all.


Kindest regards

E's Family.




Just wanted to say thank you so much to Sam for looking after us with care and compassion and made dad's passing a little easier to bear.  Also thank you to Teri, who guided us through a wonderful service, again with care and compassion.


With thanks & love from


B, N, D and A.



Dear Samantha


Thank you so much for your kindness, support and sensitivity in helping us as a family and me in particulart in arranging N's funeral.


You and your colleagues have been absolutely amazing right from the start when you first came to visit us and all the way through each stage - you have made an extremely sad, difficult time so much more manageable.  You have gone out of your way to help is and I cannot thank you enough.


The personal touch you bring is truly amazing and just means so much.


Thank you


Love J, S & C


Dear Samantha


I am writing to send you my personal thanks for all the help and support you have given to me over the past few weeks.


James could not have asked for a better service.


You have shown such wonderful sensitivity and attention to detail; something James would have loved. 


Kind regards


Dear Elizabeth


Thank you for the funeral you arranged.  It went perfectly from start to finish.  It was a service which though a sad goodbye was filled with love.


Thank you for escorting me to the flowers after the service.  I felt that you really cared and I was very grateful.


My family have talked about the service over and over and obviously it was a very important event in our lives and now in our memories.  It could not have been better in any way.


My love and gratitude 

B. G.


Dear Elizabeth


Can I also take this opportunity to give you my, and my families sincere thanks for your services.


From the initial phone call, to the service at Semington last week, you and your company have handled everything in the most kind and professional way possible.


Your suggestion of using Julian was also really welcome and I’ve written to him to thank him, I think he got the balance just right.


I’m obviously hoping that we don’t need to call on you in the too near future, but given the opportunity, would give your company my wholehearted recommendation.


Kindest regards



Dear Elizabeth


On behalf of our family I wanted to say thank you for your company's hard work and professionalism in arranging our mum's (and J's partner) funeral.


It's obviously not an easy time and making decisions on which director and then the funeral itself are not easy as well.  After a lot of careful consideration we chose yourselves and are very glad we did.


We dealt specifically with Samantha, who I can't praise highly enough.  The end result was a funeral which in it's own, poignant way, was perfect.


Kind regards






On behalf of my family I wish to thank you and all your staff for the care and attention you showed in dealing with the arrangements. We carried on celebrating my Mums life well into the evening that day and I believe it was what she would have wished for.


Again many thanks





Dear Keith


We would like to thank you for all your help and kindness shown in arranging our father's funeral and making it a special day.



Dear Marcus 


After collecting J's ashes on Tuesday we wanted to write to convey our thanks to you and your colleagues for conducting such a dignified funeral for our son.  Also to thank you for the care and kindness you have shown to us and to L at all times.  


Whilst nothing can take away the pain and sadness of our loss, your care enabled us to fully celebrate J's life.


For this we are ever grateful to you all.


With best wishes

H & A C



Dear Samantha


Many thanks for the care and empathy you and your staff gave us all and the care taken in my mothers requests for her funeral.


M, I, K and families



Dear Samantha


Many thanks for so wonderfully overseeing everything - in demanding circumstances ! I have had many comments from folk who were there about what a special occasion the funeral was, and yours will have been an important contribution to this'.


Dear ELizabeth and Marcus


Thank you so much for your guidance at such a difficult time in our lives.  We were so sad to lose mum and dad within such a short time of each other.


You provided such a professional service dealing with the practicalities of both their funerals which enabled us to focus on our loss.  This was mixed with such genuine kindness and sympathy for which we will always be grateful.


Thank you once again.


W, J and EB


Dear Keith,


Thank you very much for all your good help and kindness to me and the family. All the arrangements for R's service, funeral and burial were made well and as he and I had wished.


Again our thanks


Mrs R




Dear Marcus


I am writing to express very sincere thanks for all you have done to ensure that A's special day was exactly as she would have wished it.


You will know that to lose a loved one, especially a younger person, is the greatest tragedy a person can endure; your attention to detail, respect and kindness however, helped guide us through this terrible time. 

I am sure you will have sensed from the atmosphere in the church how deeply loved A was by so many.


Thank you for overseeing the whole event to give us confidence that she will always be remembered with love by all those there.


We will always be grateful for your care and attention to detail and for always listening to what we needed to say and do.


With every good wish for you all at Elizabeth Snell JS



Dear Marcus,


I write to express our huge thanks for your outstanding service for the funeral  of our darling daughter, A. Such occasions, inevitably, are stressful and emotional, yet we were made to feel at ease with the process. Your sympathetic briefing and advice ensured we felt comfortable with the arrangements.


On Tuesday everything worked perfectly, even to the extent of providing a personalised number plate!


We were humbled by the large turnout, and the orchestration of the service. I appreciate there is much work behind the scenes which helps to ensure a faultless service.


We could not have been better served. A. had a service which matched her grace, dignity and warmth.


Yours sincerely




P and I would like to send personal thanks to you for all the help and support you have given us over the past few months.


You have exceptional qualities - lending just the right amount of sympathy and support to help through difficult times.  You made the process very much more straight forward for us and we really appreciate all that you have done.


We wish you every success in the future.


Kind regards MR & PP


Dear Elizabeth


We just wanted to say a big thank you to you and your team for taking good care of mum after she passed away and guiding us through the procedures at the cremation.


With Nick taking the service and again helping us to put together the content, we all felt that it was just perfect for N. Emma did us proud with the flowers, thank you for introducing her to us.


In conclusion Elizabeth, on behalf of all the family we would like to say thank you very much for your assistance and guidance in making a very stressful situaion go compassionately and smoothly.


D & J

Dear Marcus


I wanted to write a few lines to thank you for everything you did for my Mum's funeral on Wednesday. You were so kind and caring to me and Dad on Tuesday afternoon and we really appreciated it. The service everyone provided on Wednesday was fabulous. 


Thank you so much once again



Can I take this opportunity to thank all at Elizabeth Snell & Family for their kindness, understanding and professionalism from first to last.


With very kind regards



Dear Keith


May I take this opportunity to say many thanks for the arrangements last Friday.


The ceremony was conducted in the most professional way, just right with the children with us all.


Regards AD


Thank you so much for everything you have done for me and my family.  I couldn't think of anyone better suited to give my mum the service that you did.


Everyone made me feel like mum was the only one you had in your care and that meant so much to me.


Many thanks AH

Dear Marcus


Thank you for the calm and considerate way you conducted all the arrangements for Richards funeral.


We have received so many kind words.


We were very grateful to receive the condolence cards with the picture of the funeral flowers, particularly so some animal had eaten every rose!  We agree that Richard would not have minded.


Thank you again and best wishes for a peaceful new year.


Your sincerely PS


Elizabeth & Family


A and I would like to thank you for your care of mum and ourselves and ensuring that mum's final wish to be reunited with Dad in Lincolnshire were fulfilled.


Once again thank you to you all



A & I

Dear Marcus


There aren't really words to say how very grateful we are to you for looking after our mum and for helping us to cope with a very difficult day - you've been so kind and sensitive and just what we needed.


The funeral service was perfect simple and very special and we hope just what N would have wanted, thanks to you.


Nothing in life prepares one for the final goodbye to a special mum but you made the whole thing easier for J and myself and our husbands and for that we are immensely grateful.  The final committal was so lovely - it was dignified and just right.


It was lovely to meet you and Alison and Samantha (who was so helpful in the middle of the night!)


With our kindest regards and gratitude J & M

To Keith, Peggy, Marcus, Ally and the team,


Thank you. You could not have done more to make things easy for me. It was all perfect.




W, C and all the family.

A big thank you from all the family for the excellent way in which you conducted A's cremation. For the warmth felt in all you did to make it a bearable day. Such compassion and professional duty.


Thanks for the lovely photo of the flowers.



To Samantha,


Thank you so much for all the funeral arrangements for G. It all went exactly as we wanted it to.


J C and all the family



Many thanks for meeting us this morning. Having worked with countless Funeral directors, your manner suits you perfectly for the job you do. We all felt totally unhurried and supported through the whole process.Your professionalism is top notch.


Many thanks J

Dear Elizabeth and everyone at the company,


I used to walk past your office nearly everyday and would always look in the window displays and at the respectful, dignified 'notices' and scenes. I never thought I would look in and see the name of someone I loved.


I am forever grateful for all the help, guidance and support you have given me and my family.



Dear Keith,


May I take this opportunity to say many thanks for the arrangements last Friday. The ceremony was conducted in the most professional way, just right with the children! with us all.




Dear Sam,


Thank you so much for your sensitivity and attention to detail at my Mum's funeral (KB)

We had many comments about it being a lovely funeral. It was truly beautiful and I think Mum would have agreed.


Kind regards C, R and G

Dear All,


My sister and I would like to take this opportunity to sincerely thank you, in particular Samantha, for the kind, considerate and compassionate attention we received. Samantha has been wonderful all through this process, answering all our questions, making suggestions when we couldn't decide, exploring different requests we made regarding Mum's ashes and generally being discreet, helpful and above all a friend we could call on. She ensured that the actual day of Mum's funeral went very smoothly and was just right in terms of our Mum's wishes.


Kind regards


MR and PP

To Marcus, Peggy, Keith and Sam,


Can't thank you enough for all you did to make Mum and Dad's ashes service go so well.

The services couldn't have gone any better so we really appreciated your work, professionalism and personal support.


Love from J+D

Thank you so much for sensitive and caring service during this difficult time for us.




Many, many thanks to Marcus for all he did to make Mac's funeral run so smoothly, his professional and friendly manner was much appreciated.  Nothing was too much trouble and I would not hesitate to recommend you to anyone.



Dear Samantha and all the staff


Thank you so much for making the day go smoothly!


With kind thanks JH & family of AW

Dear Marcus and Teri


Can I take this opportunity to thank both of you for the professional way you dealt with my mothers funeral.


You took a lot of pressure away from us all, putting things in place with ease and understanding.


Kind regards SS

Normally, people say of funerals that "it was a good as these things can be expected", but last Monday was better than anyone/ everyone expected!  It was definitely a day of celebration and I think most people left feeling better than when they arrived!  It was, in no small part to you and your team's professionalism and empathetic approach.
We are also very grateful to you for enabling some of my Father's more proscriptive demands/ wishes!  Thank you for ensuring he went on his final look around Bratton!  We all loved the hand bier; it was super and I have no doubt that my Father would have been chuffed to have been on it!  Thank you too for allowing the Monday Gang to push Father uphill to his lovely and peaceful spot.
Throughout the funeral arrangements you were very attentive to our needs and you guided us very well where we needed help; thank you.
Thank you too for the recommendation to get the flowers from Emma at Stems.  They were just what we wanted and they looked great on his grave in the days after the funeral.  

Dear Marcus


This is to say a big thank you for all you did for dad's funeral.  We thought it went off really well. We really appreciated all your hard work and thought that went into the arrangements, your professional yet informal approach, and all the calls and emails to keep us informed.  


It was extra special knowing you and having confidence that you would do such a good job.


J & D

Dear  Marcus


Thank you so much for your help at dad's funeral at Haycobe.  Your calm friendly and reassuring manner was just what we needed on this sad day.  It took all the worry out of the service knowing that you were organising things.


We all loved the flowers and the coffin was just as we hoped.  All in all things ran smoothly and we just wanted to say a big thank you to you and the team.



Marcus and all the staff


Just to say a BIG thank you all for your help on the passing of mum, Sylvia Casey.  Your kindness, support, care and attention to every detail of her wishes.  Nothing was too much trouble for you which helped us all to cope with the day.

We would like to thank your drivers Keith and Charlie for getting us all to Middlesex safely and thank you to Keith for being so kind and patient while we stopped to have a coffee and sandwich on the way home. 

Thank you to Marcus for your beautiful poem and kind words in the chapel.  Although it was a very long day.  You are all perfect.  Thank you, it made the day much easier knowing that you made sure mum got her wish and went back to her home where she was born in Middlesex. 


C, S and the family.



Many thanks for today.  So many complimented the organisation and the service.  

It was perfect and made a difficult day much more bearable for D and I, and our families.

The timings were perfect and we appreciated the care that was taken throughout.



Dear Marcus


I wanted to thank youn personally and on behalf of all my family, for all the care and consideration arranging the details for R's funeral and for your professionalism on Tuesday.  It has been a difficult 3 1/2 years for me going through R's cancer diagnosis and especially the last 3 months when we knew he was terminally ill.  I know he would have been happy with the way Tuesday went.  Thank you so much.  SJ

Dear Marcus


I just wanted to say thank you so much for all that you did.  Whilst obviously a sad occasion, it was also a wonderful celebration of a long life lived to the full.  Everything about the funeral was perfect, the music and readings were lovely and I think he would have enjoyed his last ride to be in a sidecar.  Thanks very much for working with the motorcycles funeral people and thank you for all the assistance and support you have given my sister in organizing it all, which I know she very much appreciated.  My gratitude and thanks again to you all.  NG

Dear Elizabeth and Marcus


I would like to thank you both for all that you have done for our family this year which saw the deaths of both our mother and father.  Both funerals were very special and a fitting farewell to our parents.  Your help, expertise and professionalism were very much appreciated.  Many thanks and best wishes JM

Dear Marcus


Thank you for arranging D's funeral with so much thought and kindness. It was a very hard time for us all but you made it all go very smoothly.  E.

I would like to thank you all for all the  kindness your staff have shown the family since our mother died.  We cannot praise you enough.  The service was perfect and Nick said all the right things.  The flowers were also just perfect. LW

Dear Marcus


We would like to thank you so very much for your care and compassion given to me, M and A following the death of my husband FH.  This ranged from embracing our ideas for the funeral without so much at batting an eyelid!  The quiet and dignified support of us all, but most importantly was the respect care and dignified manner in which you treated F immediately following his death.  We could not fault the service provided, you have made a difficult time more easy to bear.  Best Wishes DH

Thank you and your staff for all your help and kindness with making the arrangements and on the day itself.  MM

Dear Marcus


Myself and my family would like to thank you and your colleagues for your professional and caring service. Very much appreciated.  WS.

It’s difficult to write in the past tense about the love of my life, but alas it has to be done, all I can say is that you, especially Elizabeth, helped to see me through a very bad time with grace and dignity for which I am very grateful.  Hope to see you again on a better occasion. Wishing you all the very best ED

To Marcus and Team


Thank you all so much for all your kindness during our sad loss of mum.  You were extremely helpful and understanding of our needs and requirements, which I am sure mum would have loved as much as all those who attended her final journey.  JT & family.

Myself and my family would like to thank you and your colleagues for your professional and caring service, very much appreciated.  WS

Thank you to Marcus and Teri and all staff for a lovely tribute to B.  A.

Thank you Peggy and your lovely team you made an awful time very easy. P & BV

Thank you for all your guidance and support since my father passed away.  I am so grateful for your excellent organisational skills in regards to the funeral arrangements.  It was a lovely service and I know my father would have been very pleased.  All his family and friends commented on what a beautiful service it was.  Once again many thanks for all your help.  CM

Thank you for the care that was taken for C’s funeral and the kindness we received at this sad time.  BP & family.


Our offices are open 9am to 4pm Monday to Friday

Telephone manned 24 hrs a day


Head Office

Cote House

51 Timbrell Street


BA14 8PN

Tel: 01225 775259


Westbury Office

16 Warminster Raod


BA13 3PB

Tel: 01373 864944


Chapel of Rest

6 Lamberts Marsh



BA14 9PB




online donations

To make a donation online please go to our funeral announcements page and click on the link under the tribute to your loved one.

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