Terms & Conditions
TERMS AND CONDITIONS TO FUNERAL ARRANGEMENT
We are a member of the British Institute of Funeral Directors and subscribe to its current Code of Practice, a copy of which available on request. We aim to act in a professional manner and provide a courteous, sensitive and dignified service to you.
Estimate and Expenses
Our estimate sets out the services we agree to supply. The estimate is an indication of the charges likely to be incurred on the basis of information and details supplied to us by you at the date of the estimate.
While we make every effort to ensure the accuracy of the estimate, the charges are liable to alteration, particularly where third parties change their rates or charges.
We may not know the amount of the third-party charges in advance of the funeral; however, we give you a best estimate of such charges in our written estimate. The actual amount of the charges will be detailed and shown in the final invoice.
If you amend your instructions, we will require your written confirmation of the change. We may need to make an extra charge in accordance with the prices published in our current price list.
All dates and times provided on the estimate cannot be guaranteed until final bookings are made and confirmed.
Although we endeavor to provide a prompt and efficient service to you, there may be instances where, because of circumstances beyond our control, we are unable to fulfil our obligations to you on the date or time specified. Where this is the case, we will attempt to contact you in advance and advise you of alternative arrangements.
When you return the signed estimate copy to us you are agreeing to these terms and conditions and accepting responsibility for payment of the account.
Please Note: If the estimate copy is not returned with your signature the funeral will not be confirmed.
A deposit of £1,000.00 is required upon return of the signed estimate.
Our final invoice will be issued 14 days following the funeral, unless requested otherwise.
Settlement of the funeral account is due within 21 days from the date of our invoice, unless otherwise agreed.
If you fail to pay us in full by the date due we may charge you interest at a rate of 4% over our bank’s Base Rate calculated on a daily basis from the date of our account until payment, compounded on the first day of each month and before and after any judgement (unless a Court orders otherwise). We may recover the cost of taking legal action.
Bank Details for BACS Payments:
Account Name: Elizabeth Snell & Family Ltd.
Sort Code: 40 – 44 – 33
Account Number: 4 2 0 8 6 0 2 6
Please make these payable to Elizabeth Snell & Family.