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Testimonials

We are always delighted when a grieving family take the time to send a card thanking us for doing our job well, it means a lot to us to know we are doing the right things for our families.

Dear Samantha, Marcus & Mark 

 

Just a note to thank you so much for your calm and professional help at this most difficult time.

 

With Mark's help planning the serbice and his quiet conduction made it most memorable and everyone said what a lovely service it was.

 

Samantha, you guided through the early stages and Marcus,  you were great help on the day.

 

Myself and my daughters are so please we chose you, and would recommend you should we be asked for advice.

 

Once again many thanks for all your help.

 

PB & Daughters

Thank you so much for all your help and the caring way in which my dad and I have been treated.

 

Everyone said how kind and helpful Marcus was, we would certainly have no hesitation in recommeding you.

 

SC

 

Ballinger, David

 

Joyce, Claire and Neil would like to thank friends, family, neighbours and the United Church, Trowbridge for how many messages and paryers of love, support and sympathy.  Thank you also for the donations to Dorothy House Hospice in David's memory - we are extremely grateful.  We would also like to acknowledge the support and care provided by Samantha Wilson of Elizabeth Snell & Family, Funeral Directors.

 

 

May I give my sincere thanks for the professional and caring attitude you gave following my mothers passing.  Also many thanks for making a difficult day easier on the day of the funeral.

 

Dear Marcus & Team

 

Many thanks for all the kindness shown to myself and family, everything just flowed despite the weather!

 

A O

Dear Marcus and Staff 

 

Thank you so much for the care and attention given at J's funeral (and also beforehand).

 

My family and I were very pleased with the service provided by you all.

 

Again, many thanks  MS

Dear Elizabeth

 

Somewhat belated but no less sincere - Tim, Sarah and myself would like to take this opportunity to thank you for the kindness and professionalism that you and your staff showed to us all whilst providing your services at the recent funeral of my husband.

 

It is a bewildering time for those left behind, but you certainly helped us through those early difficult days.

 

Thank you!

JV

Dear Marcus

 

My sincere thanks to you and all the team for organising Dad's funeral last Thursday.  We all took great comfort from the way you were able to accommodate all of Dad's last wishes.

 

From start to finish your kind, compassionate and professional nature made you a pleasure to deal with.

 

We'll be in touch to pick up the ashes, but in the meantime, thanks again for helping us through a difficult time.

 

Kind regards S & T K

Dear Samantha

 

May I take this opportunity to thank you for being such a great help in planning my aunts' funeral.

 

You were approachable ad comforting from the start.

 

On the day itself, everything went so smoothly, it could not have been improved upon.

 

You are indeed an asset to Elizabeth Snell & Family.

 

Thank you once again

K

 

Dear Marcus

 

I want to say on behalf of my niece and family that you more than exceeded our expectations on that day.  I was so pleased that we selected you.

 

Considering the circumstances you made it a comfortable, professional, straight forward day.  The service you, personally, Marcus, gave us was exceptional and will not forget it.

 

With best wishes SD

 

Dear Elizabeth

 

Nicola and I would just like to thank you and your family for the wonderful care and compassion we received from you during the most heart breaking time we have been through.

 

You made us feel like we were always looked after and that you were like real friends to us.

 

Thank you so much, you are amazing at what you do and won't ever forget that.

 

Best Wishes K & N

To Marcus, Samantha & Team

 

We would like to express our heartfelt thanks for all the attention received.   From the initial meeting to the end of service the whole process was extremely professional, supportive and exceeded our expectations.

 

At times like this you want total faith and peace of mind and that's what you gave.

 

Best wishes Gina & Shirley

 

To Marcus and Team

 

Thank you so much for all your care and attention at mum's funeral yesterday.

 

We have appreciated all you have done.

 

Kind regards

J & J

 

To Marcus and all the team at Elizabeth Snell

 

Thank you so much for the care and understanding shown at our time of need.  Also for the dignity and professionalism given to my mother MW at her time of passing from this life.

 

With kind regards

C & M G

 

 

Dear Samantha

 

I wanted to say thank you for your kindness, understanding of what I wanted for my mothers funeral - in its tone as well as its practical arrangements and for being such an approachable and diplomatic support.

 

I could not have hoped for a better, more supportive and sensitive undertaker. You enabled me to cope well with what could have been one of the worst days of my life.

 

Everyone who came to the funeral has said how beautiful were the chapel, the service and the burial ground.  Thank you for all your skill, patience and guidance.

 

With best wishes

P

 

 

Dear Sam

 

We can't put into words how much we appreciate all the help you have given us over the last six months.  You have been such a source of comfort to both of us and dad as well after David passed away.

 

Don't ever change! You have no idea how important you are to those who cross your path.

 

All our love 

N & S

 

Dear Elizabeth & Family

 

Having a funeral plan and our choice of you as our directors made it all so much easier.

 

A heartfelt thank you for all the guidance and support given last Tuesday for our mum EW.  It was a great comfort that everything worked out so well.  Thank you to Teri for conducting the service.  We will certainly be recomending you all.

 

Kindest regards

E's Family.

 

 

 

Just wanted to say thank you so much to Sam for looking after us with care and compassion and made dad's passing a little easier to bear.  Also thank you to Teri, who guided us through a wonderful service, again with care and compassion.

 

With thanks & love from

 

B, N, D and A.

 

 

Dear Samantha

 

Thank you so much for your kindness, support and sensitivity in helping us as a family and me in particulart in arranging N's funeral.

 

You and your colleagues have been absolutely amazing right from the start when you first came to visit us and all the way through each stage - you have made an extremely sad, difficult time so much more manageable.  You have gone out of your way to help is and I cannot thank you enough.

 

The personal touch you bring is truly amazing and just means so much.

 

Thank you

 

Love J, S & C

 

Dear Samantha

 

I am writing to send you my personal thanks for all the help and support you have given to me over the past few weeks.

 

James could not have asked for a better service.

 

You have shown such wonderful sensitivity and attention to detail; something James would have loved. 

 

Kind regards

LW

Dear Elizabeth

 

Thank you for the funeral you arranged.  It went perfectly from start to finish.  It was a service which though a sad goodbye was filled with love.

 

Thank you for escorting me to the flowers after the service.  I felt that you really cared and I was very grateful.

 

My family have talked about the service over and over and obviously it was a very important event in our lives and now in our memories.  It could not have been better in any way.

 

My love and gratitude 

B. G.

 

Dear Elizabeth

 

Can I also take this opportunity to give you my, and my families sincere thanks for your services.

 

From the initial phone call, to the service at Semington last week, you and your company have handled everything in the most kind and professional way possible.

 

Your suggestion of using Julian was also really welcome and I’ve written to him to thank him, I think he got the balance just right.

 

I’m obviously hoping that we don’t need to call on you in the too near future, but given the opportunity, would give your company my wholehearted recommendation.

 

Kindest regards

GS

 

Dear Elizabeth

 

On behalf of our family I wanted to say thank you for your company's hard work and professionalism in arranging our mum's (and J's partner) funeral.

 

It's obviously not an easy time and making decisions on which director and then the funeral itself are not easy as well.  After a lot of careful consideration we chose yourselves and are very glad we did.

 

We dealt specifically with Samantha, who I can't praise highly enough.  The end result was a funeral which in it's own, poignant way, was perfect.

 

Kind regards

JT

 

 

Marcus,

 

On behalf of my family I wish to thank you and all your staff for the care and attention you showed in dealing with the arrangements. We carried on celebrating my Mums life well into the evening that day and I believe it was what she would have wished for.

 

Again many thanks

 

Regards

 

C

Dear Keith

 

We would like to thank you for all your help and kindness shown in arranging our father's funeral and making it a special day.

 

CB

Dear Marcus 

 

After collecting J's ashes on Tuesday we wanted to write to convey our thanks to you and your colleagues for conducting such a dignified funeral for our son.  Also to thank you for the care and kindness you have shown to us and to L at all times.  

 

Whilst nothing can take away the pain and sadness of our loss, your care enabled us to fully celebrate J's life.

 

For this we are ever grateful to you all.

 

With best wishes

H & A C

 

 

Dear Samantha

 

Many thanks for the care and empathy you and your staff gave us all and the care taken in my mothers requests for her funeral.

 

M, I, K and families

 

 

Dear Samantha

 

Many thanks for so wonderfully overseeing everything - in demanding circumstances ! I have had many comments from folk who were there about what a special occasion the funeral was, and yours will have been an important contribution to this'.

 

Dear ELizabeth and Marcus

 

Thank you so much for your guidance at such a difficult time in our lives.  We were so sad to lose mum and dad within such a short time of each other.

 

You provided such a professional service dealing with the practicalities of both their funerals which enabled us to focus on our loss.  This was mixed with such genuine kindness and sympathy for which we will always be grateful.

 

Thank you once again.

 

W, J and EB

 

Dear Keith,

 

Thank you very much for all your good help and kindness to me and the family. All the arrangements for R's service, funeral and burial were made well and as he and I had wished.

 

Again our thanks

 

Mrs R

 

 

 

Dear Marcus

 

I am writing to express very sincere thanks for all you have done to ensure that A's special day was exactly as she would have wished it.

 

You will know that to lose a loved one, especially a younger person, is the greatest tragedy a person can endure; your attention to detail, respect and kindness however, helped guide us through this terrible time. 

I am sure you will have sensed from the atmosphere in the church how deeply loved A was by so many.

 

Thank you for overseeing the whole event to give us confidence that she will always be remembered with love by all those there.

 

We will always be grateful for your care and attention to detail and for always listening to what we needed to say and do.

 

With every good wish for you all at Elizabeth Snell JS

 

 

Dear Marcus,

 

I write to express our huge thanks for your outstanding service for the funeral  of our darling daughter, A. Such occasions, inevitably, are stressful and emotional, yet we were made to feel at ease with the process. Your sympathetic briefing and advice ensured we felt comfortable with the arrangements.

 

On Tuesday everything worked perfectly, even to the extent of providing a personalised number plate!

 

We were humbled by the large turnout, and the orchestration of the service. I appreciate there is much work behind the scenes which helps to ensure a faultless service.

 

We could not have been better served. A. had a service which matched her grace, dignity and warmth.

 

Yours sincerely

A

Samantha

 

P and I would like to send personal thanks to you for all the help and support you have given us over the past few months.

 

You have exceptional qualities - lending just the right amount of sympathy and support to help through difficult times.  You made the process very much more straight forward for us and we really appreciate all that you have done.

 

We wish you every success in the future.

 

Kind regards MR & PP

 

Dear Elizabeth

 

We just wanted to say a big thank you to you and your team for taking good care of mum after she passed away and guiding us through the procedures at the cremation.

 

With Nick taking the service and again helping us to put together the content, we all felt that it was just perfect for N. Emma did us proud with the flowers, thank you for introducing her to us.

 

In conclusion Elizabeth, on behalf of all the family we would like to say thank you very much for your assistance and guidance in making a very stressful situaion go compassionately and smoothly.

 

D & J

Dear Marcus

 

I wanted to write a few lines to thank you for everything you did for my Mum's funeral on Wednesday. You were so kind and caring to me and Dad on Tuesday afternoon and we really appreciated it. The service everyone provided on Wednesday was fabulous. 

 

Thank you so much once again

 

TO

Can I take this opportunity to thank all at Elizabeth Snell & Family for their kindness, understanding and professionalism from first to last.

 

With very kind regards

 

PS

Dear Keith

 

May I take this opportunity to say many thanks for the arrangements last Friday.

 

The ceremony was conducted in the most professional way, just right with the children with us all.

 

Regards AD

 

Thank you so much for everything you have done for me and my family.  I couldn't think of anyone better suited to give my mum the service that you did.

 

Everyone made me feel like mum was the only one you had in your care and that meant so much to me.

 

Many thanks AH

Dear Marcus

 

Thank you for the calm and considerate way you conducted all the arrangements for Richards funeral.

 

We have received so many kind words.

 

We were very grateful to receive the condolence cards with the picture of the funeral flowers, particularly so some animal had eaten every rose!  We agree that Richard would not have minded.

 

Thank you again and best wishes for a peaceful new year.

 

Your sincerely PS

 

Elizabeth & Family

 

A and I would like to thank you for your care of mum and ourselves and ensuring that mum's final wish to be reunited with Dad in Lincolnshire were fulfilled.

 

Once again thank you to you all

 

Regards

A & I

Dear Marcus

 

There aren't really words to say how very grateful we are to you for looking after our mum and for helping us to cope with a very difficult day - you've been so kind and sensitive and just what we needed.

 

The funeral service was perfect simple and very special and we hope just what N would have wanted, thanks to you.

 

Nothing in life prepares one for the final goodbye to a special mum but you made the whole thing easier for J and myself and our husbands and for that we are immensely grateful.  The final committal was so lovely - it was dignified and just right.

 

It was lovely to meet you and Alison and Samantha (who was so helpful in the middle of the night!)

 

With our kindest regards and gratitude J & M

To Keith, Peggy, Marcus, Ally and the team,

 

Thank you. You could not have done more to make things easy for me. It was all perfect.

 

Regards

 

W, C and all the family.

A big thank you from all the family for the excellent way in which you conducted A's cremation. For the warmth felt in all you did to make it a bearable day. Such compassion and professional duty.

 

Thanks for the lovely photo of the flowers.

 

HW

To Samantha,

 

Thank you so much for all the funeral arrangements for G. It all went exactly as we wanted it to.

 

J C and all the family

Samantha,

 

Many thanks for meeting us this morning. Having worked with countless Funeral directors, your manner suits you perfectly for the job you do. We all felt totally unhurried and supported through the whole process.Your professionalism is top notch.

 

Many thanks J

Dear Elizabeth and everyone at the company,

 

I used to walk past your office nearly everyday and would always look in the window displays and at the respectful, dignified 'notices' and scenes. I never thought I would look in and see the name of someone I loved.

 

I am forever grateful for all the help, guidance and support you have given me and my family.

 

AH 

Dear Keith,

 

May I take this opportunity to say many thanks for the arrangements last Friday. The ceremony was conducted in the most professional way, just right with the children! with us all.

 

Regards

AD

Dear Sam,

 

Thank you so much for your sensitivity and attention to detail at my Mum's funeral (KB)

We had many comments about it being a lovely funeral. It was truly beautiful and I think Mum would have agreed.

 

Kind regards C, R and G

Dear All,

 

My sister and I would like to take this opportunity to sincerely thank you, in particular Samantha, for the kind, considerate and compassionate attention we received. Samantha has been wonderful all through this process, answering all our questions, making suggestions when we couldn't decide, exploring different requests we made regarding Mum's ashes and generally being discreet, helpful and above all a friend we could call on. She ensured that the actual day of Mum's funeral went very smoothly and was just right in terms of our Mum's wishes.

 

Kind regards

 

MR and PP

To Marcus, Peggy, Keith and Sam,

 

Can't thank you enough for all you did to make Mum and Dad's ashes service go so well.

The services couldn't have gone any better so we really appreciated your work, professionalism and personal support.

 

Love from J+D

Thank you so much for sensitive and caring service during this difficult time for us.

 

CW

 

Many, many thanks to Marcus for all he did to make Mac's funeral run so smoothly, his professional and friendly manner was much appreciated.  Nothing was too much trouble and I would not hesitate to recommend you to anyone.

 

Jude

Dear Samantha and all the staff

 

Thank you so much for making the day go smoothly!

 

With kind thanks JH & family of AW

Dear Marcus and Teri

 

Can I take this opportunity to thank both of you for the professional way you dealt with my mothers funeral.

 

You took a lot of pressure away from us all, putting things in place with ease and understanding.

 

Kind regards SS

Normally, people say of funerals that "it was a good as these things can be expected", but last Monday was better than anyone/ everyone expected!  It was definitely a day of celebration and I think most people left feeling better than when they arrived!  It was, in no small part to you and your team's professionalism and empathetic approach.
 
We are also very grateful to you for enabling some of my Father's more proscriptive demands/ wishes!  Thank you for ensuring he went on his final look around Bratton!  We all loved the hand bier; it was super and I have no doubt that my Father would have been chuffed to have been on it!  Thank you too for allowing the Monday Gang to push Father uphill to his lovely and peaceful spot.
 
Throughout the funeral arrangements you were very attentive to our needs and you guided us very well where we needed help; thank you.
 
Thank you too for the recommendation to get the flowers from Emma at Stems.  They were just what we wanted and they looked great on his grave in the days after the funeral.  

Dear Marcus

 

This is to say a big thank you for all you did for dad's funeral.  We thought it went off really well. We really appreciated all your hard work and thought that went into the arrangements, your professional yet informal approach, and all the calls and emails to keep us informed.  

 

It was extra special knowing you and having confidence that you would do such a good job.

 

J & D

Dear  Marcus

 

Thank you so much for your help at dad's funeral at Haycobe.  Your calm friendly and reassuring manner was just what we needed on this sad day.  It took all the worry out of the service knowing that you were organising things.

 

We all loved the flowers and the coffin was just as we hoped.  All in all things ran smoothly and we just wanted to say a big thank you to you and the team.

 

JH

Marcus and all the staff

 

Just to say a BIG thank you all for your help on the passing of mum, Sylvia Casey.  Your kindness, support, care and attention to every detail of her wishes.  Nothing was too much trouble for you which helped us all to cope with the day.

We would like to thank your drivers Keith and Charlie for getting us all to Middlesex safely and thank you to Keith for being so kind and patient while we stopped to have a coffee and sandwich on the way home. 

Thank you to Marcus for your beautiful poem and kind words in the chapel.  Although it was a very long day.  You are all perfect.  Thank you, it made the day much easier knowing that you made sure mum got her wish and went back to her home where she was born in Middlesex. 

 

C, S and the family.

Marcus

 

Many thanks for today.  So many complimented the organisation and the service.  

It was perfect and made a difficult day much more bearable for D and I, and our families.

The timings were perfect and we appreciated the care that was taken throughout.

 

J

Dear Marcus

 

I wanted to thank youn personally and on behalf of all my family, for all the care and consideration arranging the details for R's funeral and for your professionalism on Tuesday.  It has been a difficult 3 1/2 years for me going through R's cancer diagnosis and especially the last 3 months when we knew he was terminally ill.  I know he would have been happy with the way Tuesday went.  Thank you so much.  SJ

Dear Marcus

 

I just wanted to say thank you so much for all that you did.  Whilst obviously a sad occasion, it was also a wonderful celebration of a long life lived to the full.  Everything about the funeral was perfect, the music and readings were lovely and I think he would have enjoyed his last ride to be in a sidecar.  Thanks very much for working with the motorcycles funeral people and thank you for all the assistance and support you have given my sister in organizing it all, which I know she very much appreciated.  My gratitude and thanks again to you all.  NG

Dear Elizabeth and Marcus

 

I would like to thank you both for all that you have done for our family this year which saw the deaths of both our mother and father.  Both funerals were very special and a fitting farewell to our parents.  Your help, expertise and professionalism were very much appreciated.  Many thanks and best wishes JM

Dear Marcus

 

Thank you for arranging D's funeral with so much thought and kindness. It was a very hard time for us all but you made it all go very smoothly.  E.

I would like to thank you all for all the  kindness your staff have shown the family since our mother died.  We cannot praise you enough.  The service was perfect and Nick said all the right things.  The flowers were also just perfect. LW

Dear Marcus

 

We would like to thank you so very much for your care and compassion given to me, M and A following the death of my husband FH.  This ranged from embracing our ideas for the funeral without so much at batting an eyelid!  The quiet and dignified support of us all, but most importantly was the respect care and dignified manner in which you treated F immediately following his death.  We could not fault the service provided, you have made a difficult time more easy to bear.  Best Wishes DH

Thank you and your staff for all your help and kindness with making the arrangements and on the day itself.  MM

Dear Marcus

 

Myself and my family would like to thank you and your colleagues for your professional and caring service. Very much appreciated.  WS.

It’s difficult to write in the past tense about the love of my life, but alas it has to be done, all I can say is that you, especially Elizabeth, helped to see me through a very bad time with grace and dignity for which I am very grateful.  Hope to see you again on a better occasion. Wishing you all the very best ED

To Marcus and Team

 

Thank you all so much for all your kindness during our sad loss of mum.  You were extremely helpful and understanding of our needs and requirements, which I am sure mum would have loved as much as all those who attended her final journey.  JT & family.

Myself and my family would like to thank you and your colleagues for your professional and caring service, very much appreciated.  WS

Thank you to Marcus and Teri and all staff for a lovely tribute to B.  A.

Thank you Peggy and your lovely team you made an awful time very easy. P & BV

Thank you for all your guidance and support since my father passed away.  I am so grateful for your excellent organisational skills in regards to the funeral arrangements.  It was a lovely service and I know my father would have been very pleased.  All his family and friends commented on what a beautiful service it was.  Once again many thanks for all your help.  CM

Thank you for the care that was taken for C’s funeral and the kindness we received at this sad time.  BP & family.

Contact

Our offices are open 9am to 4pm Monday to Friday

Telephone manned 24 hrs a day

 

Trowbridge Office

44b Castle Street

Trowbridge

BA14 8AY

Tel: 01225 775259

 

Westbury Office

16 Warminster Raod

Westbury

BA13 3PB

Tel: 01373 864944

 

Chapel of Rest

6 Lamberts Marsh

Southwick

BA14 9PB

Tel: 01225 774788

 

Email: info@elizabethsnell.co.uk

 

online donations

To make a donation online please go to our funeral announcements page and click on the link under the tribute to your loved one.

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